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Export your data or close your account

Download everything in your workspace as JSON, or close the account and have its data deleted.

Plan
Every plan · workspace owner
Updated
On this page
  1. Export
  2. Downgrading is not deleting
  3. Close your account

ExportLink to “Export

Settings → “Your data” → “Export workspace” downloads the whole workspace as a JSON file: clients, projects, scopes, contracts, invoices, and the rest.

Downgrading is not deletingLink to “Downgrading is not deleting

Moving from a paid plan to Free deletes nothing. Existing clients, projects, contracts, and invoices stay readable; you just cannot create new work past the Free limits.

Close your accountLink to “Close your account

“Close my account” asks you to type your email, then “Close account and delete my data”. Nothing is deleted straight away: the account is scheduled for deletion 7 days later, and until then a banner on every page offers “Cancel closure”. Confirming signs out your other devices and sets any subscription not to renew; one still running on the day is cancelled before anything is deleted. Once the account is deleted it cannot be undone, and it is not the same as the 30-day trash for projects. What is deleted, and when, is in the Privacy Policy.

Still stuck?

Write to support@paloworks.com. A person who builds PaloWorks reads it and answers.

Other ways to reach us are on the contact page.